For Ages 21+

krikey 1 Responsible Gaming

Entertainment is truly enjoyable only when it stays within control. krikey 1 believes every player has the right to play safely and responsibly. On this page you will find out how to set your own limits, recognise warning signs, and seek help when needed.

21+ Age Limit Mandatory

24/7 Support Service

Self-Exclusion Enable at Any Time

Why Responsible Gaming Matters

Online betting and casino games are a form of entertainment — they are never a guaranteed source of income. Many people face financial and mental stress by wagering money in the hope of winning most of the time or by trying to recover losses. krikey 1 always wants its users to play with awareness, within limits, and with enjoyment.

Our Terms and Conditions clearly state that every user must use the platform responsibly. Betting is a game of skill and chance — losses are a normal part of it. It is therefore wise to set a budget for yourself before each session.

Problem gambling is a condition in which control over play is lost — it can harm a person's family, career, and mental health. This is not a sign of weakness; it is a real challenge that requires the right support. If recognised in time and help is sought, the situation can be improved.

Tools for Setting Your Limits

krikey 1 provides a number of useful tools to help users keep their gaming habits in check. These can be enabled or changed at any time from account settings.

Deposit Limit

Set a maximum cap on daily, weekly, or monthly deposits. Once the limit is reached, no further deposits can be made — this is the most direct way to prevent overspending.

Session time limit

Set a time limit on how long you play in one session. Once the set time has passed, the system will prompt you to take a break or will automatically end the session.

Self-Exclusion

Request to lock your account for a set period — from one week to permanently. During self-exclusion, logging in will not be possible.

Betting History Review

View your complete betting and casino history from your account — analyse how long you have played, and how much you have deposited and withdrawn.

Bet Limit

Set a maximum amount per single bet. This tool is useful for protecting yourself from large impulsive decisions.

Request Direct Support

If you need help setting limits or want to temporarily suspend your account, contact us directly via 24/7 live chat.

Warning Signs of Problem Gambling

If any of the following apply to you or someone close to you, take them seriously. These can be early signs of a problem.

Chasing Losses

Placing more bets to try to recover money after a loss — this 'chasing' behaviour is a clear sign of a problem.

Spending Essential Money

Using money meant for bills, rent, or food on betting, or gambling with borrowed money.

Hiding from Family and Friends

Lying or keeping secrets about gambling, and avoiding the attention of family members.

Emotional Distress

Feeling uncomfortable, anxious, or angry when unable to play. Viewing gambling as the only way to relieve stress.

Losing Track of Time

Spending far more time playing than planned and neglecting work, family, or sleep.

Impact on Work

Being unable to concentrate at work, frequent absences, or a decline in workplace relationships.

Check Yourself

Think honestly about your own gaming habits. If three or more of the following questions are a 'yes' for you, seriously consider seeking professional support.

Do I sometimes think it would have been better if I had not gambled?
Do I hide the amount I bet from my family or friends?
When I lose, do I place more bets to try to win that money back?
Have I borrowed money or taken money from elsewhere to gamble?
Am I giving gambling more priority than work, family, or my health?
Even after setting limits, am I unable to stick to them?

This assessment is not a professional diagnosis. If you are concerned, please contact our support team or consult a professional counsellor.

Where to Find Support

Asking for help takes courage. If you recognise a problem in yourself or someone close to you, follow the steps below.

krikey 1 Live Chat Support

Our 24/7 live chat service is available in both Bengali and English. Chat with us directly for immediate help with setting account limits, self-exclusion, or any other questions.

Email Support

If you prefer not to speak directly, email our support team at [email protected] — the team responds in Bengali and maintains complete confidentiality.

Family and Trusted Friends

Talk openly with the people close to you. Family or a trusted friend can be your greatest source of strength in getting back on track.

Professional Counsellors

Seek help from a mental health specialist or addiction counsellor. These services are available at hospitals and mental health centres across Bangladesh.

krikey 1's Commitment

Below are the steps krikey 1 has taken to ensure responsible gaming. You can find a full introduction to the platform on our About Us page.

Age verification is mandatory at registration — accounts cannot be opened by anyone under 21.
Users can request to temporarily or permanently close their account at any time.
Tools for setting deposit limits, bet limits, and session time limits are available free of charge to all users.
Support provided in Bengali 24 hours a day, 7 days a week — via live chat and email.
If problematic patterns are detected in a user's behaviour, support is recommended.
SSL encryption and protection of personal data are ensured — see our Privacy Policy for details.
Responsible messaging is included in all advertising and promotions — gambling is never presented as a guaranteed way to earn money.

Practical Tips for Safe Play

Following these guidelines keeps gaming enjoyable and reduces the risk of financial or mental harm.

Set a Budget First

Decide how much you will spend before each session and stick to that limit. Stop when the budget runs out.

Manage Your Time

Take regular breaks instead of playing for long stretches. You can use an alarm or timer.

Don't Bet on Impulse

Avoid placing bets when angry, frustrated, or after drinking. Make decisions with a clear head.

Don't Treat Winning as Guaranteed

Every bet's outcome is independent. A previous win has no effect on the next bet.

Make Time for Other Activities

Give equal attention to other areas of life — family, work, and rest — not just betting.

Review Regularly

Check your betting history at least once a month — calculate total spending, wins, and losses.

Frequently Asked Questions

No. Self-exclusion only temporarily blocks your login access. The balance in your account remains safe and can be withdrawn once the self-exclusion period ends. In the case of permanent closure, the support team will help you recover your balance.

Lowering a limit takes effect immediately. However, increasing a limit has a waiting period — this is to prevent impulsive decisions in the heat of the moment. Visit our FAQ page for details.

No. Accounts for anyone under 21 are strictly prohibited. Identity verification is carried out during registration, and accounts are not approved unless age is confirmed. Suspicious accounts may be suspended for verification at any time.

No. Each account is for the personal use of the registered individual only. Operating an account on behalf of another person, or allowing someone else to use your ID, are both considered violations and may result in account termination.

Start by speaking to them directly with empathy — express concern rather than accusation. Encourage them to seek professional counselling and reassure them of your support as a family. If they are a krikey 1 user, you can email our support team and we can take the necessary precautionary measures on the account.

No. Deposit limits, bet limits, session time limits, self-exclusion, and betting history review are all completely free and available from every user's account settings.